Privacy Policy

Terms and Conditions

Introduction

Welcome to PROFITIZE! Before you start using PROFITIZE, you need to review and accept these Terms & Conditions, last updated on March 1, 2021, explaining your legal rights and obligations. If you cannot agree to our Terms & Conditions, you cannot use our services. PROFITIZE enables you to convert some of your transactional data into general ledger entries (i.e., debits and credits) as best as we can based on our limited accounting knowledge. The general ledger entries may or may not conform to generally accepted accounting principles (GAAP) or International Financial Reporting Standards (IFRS). We are not licensed or certified by regulators anywhere as a professional auditor or accountant.

Using PROFITIZE

In this section, we explain how to subscribe to PROFITIZE and use our services. When you see a word in bold, it will have the same corresponding meaning every time it is used within these Terms & Conditions.

1. You and PROFITIZE: When we say you or your, we mean both you and any entity or firm you are authorized to represent. When we say PROFITIZE, we, our or us, we are talking about ASPEN Technology Solutions LLC, the entity you contract with and pay fees to (after your free training or trial period).

2. Our services: Our services consist of all the services we provide now or in the future, including our online and mobile accounting and financial products. We designed, developed, deployed and manage the products and services offered under thePROFITIZE trade name.

3. Creating a subscription: When you create a subscription to use our services and accept these Terms & Conditions, you become a subscriber. If you are the subscriber, you are the one responsible for paying for your subscription (after your free training or trial period).

4. People invited to use PROFITIZE: An invited user is a person other than the subscriber who has been invited to use our services through a subscription. If you are an invited user, you must also accept these Terms & Conditions to use our services.

5. User roles and access: This section is NOT applicable now.

6. Partner program: This section is NOT applicable now.

7. The right to use our services: Whether you are a subscriber or an invited user, we grant you the right to use our services (based on your subscription type, your user role and the level of access you have been granted) for as long as you continue to pay for the subscription, until the subscription is terminated or, if you are an invited user, until your access is revoked.

8. Subscriber role: As a subscriber, you take responsibility for fully controlling how your subscription is managed and who can access it.

9. Rules: Whatever your role, when you use PROFITIZE, you agree to follow the rules outlined in paragraph 44 below. Please read them and make sure you understand what you should and should not do.

10. Your responsibilities: You promise that you will keep your information - including the email address and mobile phone you used to register for our services (registration information) - up to date. You are responsible for providing true, accurate and complete registration information and for verifying the accuracy of any information that you use from our services for your legal, tax and compliance obligations. You are also responsible for protecting your username and password from getting stolen or misused.

11. When we introduce new or revised services: For new or updated services, there might be additional Terms & Conditions. We will let you know what those Terms & Conditions are before you start using those services.

12. What we own: We own everything We have put into our services unless otherwise stated and excluding content owned by others. This includes rights in the design, compilation, and look and feel of our services. It also includes rights in all copyrighted works, trademarks, designs, inventions, and other intellectual property. You agree not to copy, distribute, modify, or make derivative works of any of our content or use any of our intellectual property rights in any way not expressly permitted by us in writing.

Pricing

Unless you are in a free training or trial period, you will need to pay for a subscription based on the pricing of your selected plan. The pricing details and other Terms & Conditions of your subscription are explained when you select your plan.

13. Training and Trial subscriptions: When you first sign up, you can opt for a free training trial subscription (the free subscription period), based on the Terms & Conditions specified at the time. If you choose to continue using our services after free subscription period, you will be billed when you add your billing details into our services, explained in more detail in the pricing plan. If you choose not to continue using our services following a training or trial, you may stop your access to our service and delete your data in PROFITIZE.

14. PROFITIZE pricing plans: Your use of our services generally requires you to pay a monthly subscription fee (thesubscription fee) based on your subscription type. The pricing plan consists of the subscription and subscription fees we offer you, including invoicing, payment, auto-renewal and cancellation Terms & Conditions. The pricing plan may vary by country or region and includes information set out in the offer details and pricing page. We may update or amend the pricing plan from time to time. The Terms & Conditions of the pricing plan form part of these Terms & Conditions. As with any other changes to our Terms & Conditions, changes to the pricing plan will not apply retrospectively and, if we make changes and you are a subscriber, we will make every effort to inform you ahead of time. For information on how to change pricing plans, please email us at profitize@aspen-cap.com. Depending on your country or region, subscription fees may be inclusive or exclusive of transactional taxes where relevant (like sales tax, VAT and GST), as reflected in the pricing plan.

15. Taxes for your use of our services: You are responsible for paying all other external fees and taxes associated with your use of our services wherever levied. Your responsibility includes withholding tax if it applies, unless we already process that withholding tax. We may collect geographical location information to determine your location, which may be used for tax purposes. This means location information you give us must be accurate for tax residency purposes.

16. Additional services: Depending on where you are based and how you use our services, you may be able to take advantage of additional services that PROFITIZE offers. These might incur an additional fee that we will let you know about when you sign up for those services.

17. Importance of timely payments: In order to continue accessing our services, you need to make timely payments based on the pricing plan you selected. To avoid delayed or missed payments, please make sure we have accurate payment information. If we do not receive timely payments, we may suspend access to your subscription until the payment is made

Data use and privacy

PROFITIZE uses your data to provide our services to you. Our privacy notice is an important part of these Terms & Conditions and describes in more detail how we deal with personal data, like your name and email address.

18. Use of data: When you enter or upload your data into our services, we do not own that data but you grant us a license to use, copy, transmit, store, analyze, and back up all data you submit to us through our services, including personal data of yourself and others, to enable you to use our services; allow us to improve, develop and protect our services; create new services; communicate with you about your subscription; and send you information we think may be of interest to you based on your marketing preferences.

19. Use of your own personal data: We respect your privacy and take data protection seriously. In addition to these Terms & Conditions, our privacy notice sets out in detail how we process your own personal data that you enter into PROFITIZE, like your name, email address or mobile phone number.

20. Use of personal data you enter about others: Depending on where your contacts are based, our data processing Terms & Conditions may also apply to the personal data of others (such as your customers, suppliers and employees) that you enter intoPROFITIZE.

21. Anonymized statistical data: When you use our services, we may create anonymized statistical data from your data and usage of our services, including through aggregation. Once anonymized, we may use it for our own purposes, such as to provide and improve our services, to develop new services or product offerings, to identify business trends, and for other uses.

22. Data breach notifications: Where we think there has been unauthorized access to personal data pertaining to your subscription, we will let you know and give you information about what has happened. Depending on the nature of the unauthorized access, and the location of your affected contacts, you may be required to assess whether the unauthorized access must be reported to the contact and/or a relevant authority. We think you are best placed to make this decision, because you will have the most knowledge about the personal data stored in your subscription.

Confidential information

We take reasonable precautions to protect your confidential information and expect that you will do the same for ours.

23. Keeping it confidential: While using our services, you may share confidential information with us, and you may become aware of confidential information about us. You and we both agree to take reasonable steps to protect the other party’s confidential information from being accessed by unauthorized individuals. You or we may share each other’s confidential information with legal or regulatory authorities if required to do so.

Security

We take security seriously and you should too! To help protect our services and your data, we offer added security features such as two-step authentication.

24. Security safeguards: We have invested in technical, physical and administrative safeguards to do our part to help keep your data safe and secure. While we have taken steps to help protect your data, no method of electronic storage is completely secure, and we cannot guarantee absolute security. We will notify you if there appears to be unauthorized access to your account and we may also restrict access to certain parts of our services until you verify that access was by an authorized user.

25. Account security features: We may introduce security features to make your account more secure, such as two-step authentication. Depending on where you are in the world or what services you are using, we may require you to adopt some of these features. Where we make the use of security features optional, you are responsible (meaning we are NOT liable) for any consequences of not using those features. We strongly encourage you to use all optional security features.

26. Playing your part to secure your data: You have an important part to play by keeping your login details secure, not letting any other person use them, and by making sure you have strong security on your own systems. If you realize there has been any unauthorized use of your password or any breach of security to your account or email address linked to your account, you need to let us know immediately. You also agree not to use free-form fields in any of PROFITIZE’s systems or services to store personal data, (unless it is a field explicitly asking for personal data - like a first name or last name) credit card details, tax identifiers or bank account details.

Apps and third-party products

To help make your PROFITIZE experience even more beautiful, the PROFITIZE ecosystem may include apps and other products and services made available by trusted partners.

27. Other services: Some of our services, such as our mobile apps or the multi-currency functionality, are available through other companies’ services. These companies may have additional Terms & Conditions that apply to you.

28. Bank feeds: This section is NOT applicable now.

29. Third-party products: Along with the use of our services, you may use data, services, and apps from other companies (thirdparty products). Any third party providing a third-party product is a provider and is independent of us, so be aware that a provider may also charge you fees in addition to what you pay us.

30. Third-party Terms & Conditions and descriptions: Third-party products are subject to Terms & Conditions and conditions and privacy notices set by their providers. These include how the provider will use your data that you make available to them. Be sure to read and make sure you agree to their Terms & Conditions and conditions and understand their approach on personal and non-personal data before you connect to them. The descriptions of third-party products that we publish, and any associated links, have been provided to us by the providers. While we make reasonable efforts to check the accuracy of the descriptions, the providers are solely responsible for any representations contained in those descriptions. We do not endorse or assume any responsibility for third-party products.

31. Use of your data to connect you to third party products: If you choose to connect your subscription to third-party products, we will use your personal data for that connection. Where we receive data as a result of that connection, we will use that data in line with our privacy notice and these Terms & Conditions.

32. Payments to PROFITIZE: Just so you know, some third-party providers may pay PROFITIZE a fee that may be related to referrals from PROFITIZE; revenue made by the provider; or data that the providers access about you through our services with your consent. One example would be you applying for a loan with a third-party lender using your PROFITIZE data.

Maintenance, downtime and data loss

We really try to minimize any downtime, but sometimes it is necessary so we can keep our services updated and secure. You also may have occasional access issues and may experience data loss, so backing up your data is important

33. Availability: We strive to maintain the availability of our services and provide online support. On occasion, we need to perform maintenance on our services, and this may require a period of downtime. We try to minimize any such downtime. Where planned maintenance is being undertaken, we will attempt to notify you in advance but cannot guarantee it.

34. Access issues: You know how the internet works – occasionally you might not be able to access our services and your data. This might happen for any number of reasons, at any time.

35. Data loss: Data loss is an unavoidable risk when using any technology. You are responsible for maintaining copies of your data entered into our services.

36. No compensation: Whatever the cause of any downtime, access issues or data loss, your only recourse is to discontinue using our services.

37. Problems and support: If you have a problem, you can contact our support team by emailing profitize@aspen-cap.com.

38. Modifications: We frequently release new updates, modifications, and enhancements to our services, and in some cases discontinue features. Where this occurs, we will endeavor to notify you where practical (for example, by email, on our blog, or within our services when you log in).

Do’s and don’ts

This section is super important because it outlines how you can (and cannot) use our services. Much of it will be common sense.

39. Feedback: We love your feedback and may use it without restriction.

40. Help using our services: We provide a lot of guidance and support to help you use our services. You agree to use our services only for lawful business purposes and in line with the instructions and guidance we provide.

41. Discussions on PROFITIZE: Please email us at profitize@aspen-cap.com to begin a discussion.

42. Limitations: Some of our services may be subject to limits such as a cap on the number of monthly transactions.

43. No-charge or beta services: Occasionally we may offer a service at no charge – for example a beta service, or a time-limited trial account. Because of the nature of these services, you use them at your own risk.

44. While we cannot cover everything here, we do want to highlight a few more examples of things you must not ever do:

Undermine the security or integrity of our computing systems or networks.
Use our services in any way that might impair functionality or interfere with other people’s use.
Access any system without permission.
Introduce or upload anything to our services that includes viruses or other malicious code.
Share anything that may be offensive, violates any law, or infringes on the rights of others.
Modify, copy, adapt, reproduce, disassemble, decompile, reverse-engineer or extract the source code of any part of our services.
Resell, lease or provide our services in any way not expressly permitted through our services.
Repackage, resell, or sublicense any leads or data accessed through our services.
Commit fraud or other illegal acts through our services.
Act in a manner that is abusive or disrespectful to our employees, partners, or our customers. We will not tolerate any abuse or bullying of our employees in any situation and that includes interaction with our support teams.

Termination

You can easily terminate your subscription with one month’s written notice. We may terminate your subscription as well with the same notice. If you violate these Terms & Conditions, we may terminate your subscription immediately.

45. Subscription period: Your subscription continues for the period covered by the subscription fee paid or payable. At the end of each billing period, these Terms & Conditions automatically continue for a further period of the same duration as the previous one, provided you continue to pay the subscription fee in accordance with the pricing plan. You may choose to terminate your subscription at any time by providing one month's written notice in advance. You will still need to pay all relevant subscription fees up to and including the day of termination.

46. Termination by PROFITIZE: We may choose to terminate your subscription at any time by providing you with one month's written notice in advance. We may also terminate or suspend your subscription or access to all or any data immediately if:

you breach any of these Terms & Conditions and do not remedy the breach within 14 days after receiving notice of the breach,
you breach any of these Terms & Conditions and the breach cannot be remedied,
you fail to pay subscription fees, or
you or your business become insolvent, your business goes into liquidation or has a receiver or manager appointed over any of its assets, you become insolvent or make any arrangement with your creditors, or become subject to any similar insolvency event in any jurisdiction.

47. No refunds: No refund is due to you if you terminate your subscription or we terminate it in accordance with these Terms & Conditions.

48. Retention of your data: Once a subscription is terminated by you or us, it is archived, and the data submitted or created by you is no longer available to you. We retain it for a period of time consistent with our data retention policy, during which, as a subscriber, you can reactivate your subscription and once again access your data by paying the subscription fees. We retain data in case you need it as part of your record retention obligations, but you can get in touch with us to have your data removed completely if you wish.

Liability and indemnity

This section is important as it outlines liability Terms & Conditions between us and both subscribers and invited users, so we urge you to read it closely and in full.

49. You indemnify us: You indemnify us against all losses, costs (including legal costs), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us relating to your use of our services or any third-party product (except in cases we are at fault).

50. Disclaimer of warranties: Our services and all third-party products are made available to you on an “as is” basis. Subject to the exclusion in section 56, we disclaim all warranties, express or implied, including any implied warranties of noninfringement, merchantability, and fitness for a particular purpose.

51. Limitation of liability: Other than liability that we cannot exclude or limit by law, our liability to you in connection with our services or these Terms & Conditions, in contract, tort (including negligence) or otherwise, is limited as follows:

We have no liability arising from your use of our services for any loss of revenue or profit, loss of goodwill, loss of customers, loss of capital, loss of anticipated savings, legal, tax or accounting compliance issues, damage to reputation, loss in connection with any other contract, or indirect, consequential, incidental, punitive, exemplary, or special loss, damage or expense.
For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups.
Our total aggregate liability to you in any circumstances is limited to the total amount you paid us for your subscription in the 12 months immediately preceding the date on which the claim giving rise to the liability arose.

Disputes

This section outlines how disputes may be resolved.

52. Dispute resolution: Most of your concerns can be resolved quickly and to everyone’s satisfaction by contacting our support team at profitize@aspen-cap.com. If we are unable to resolve your complaint to your satisfaction (or if we have not been able to resolve a dispute with you after attempting to do so informally), you and we agree to resolve those disputes through arbitration under the authority of the American Arbitration Association or AAA (instead of small claims or other courts in your jurisdiction) applying AAA’s applicable rules. Any arbitration shall take place in New York, New York and shall be adjudged by a single arbitrator who shall have the authority to address any challenge to the validity or enforceability of this provision. Any arbitration award rendered shall be legally enforceable inside or outside the United States. In the event of a finding of bad faith on the part of either you or us, the arbitrator shall have the discretion to award the non-offending party costs and expenses, including reasonable attorney’s fees. Should either you or we require temporary or preliminary injunctive relief, we may initiate an action in any state or U.S. Federal court of competent jurisdiction in New York County, New York. For this reason, you and we agree to submit to the jurisdiction of such fora and waive any objection to adjudication therein on the basis of venue, personal jurisdiction, or inconvenient forum. You and we also agree to waive, with respect to the other, any obligation to post a bond as a precondition to seeking preliminary, injunctive relief.

Important housekeeping

Here we set out some additional Terms & Conditions. Take a read as they cover important issues.

53. No professional advice: Just to be clear, we are not a professional services firm of any sort and we are not in the business of giving any kind of professional advice, especially on whether the data generated by PROFITIZE from the data you enter conforms to generally accepted accounting principles (GAAP) or International Financial Reporting Standards (IFRS). We are not licensed or certified by regulators anywhere as a professional auditor or accountant. The data generated byPROFITIZE may provide you with information we think might be useful in running a small business, but this should not be considered a substitute for professional advice, and we are not liable for your use of the information in that way.

54. Events outside our control: We do our best to control the resources have control over. However, we are not liable to you or anyone else for any failure or delay in performance of any of our obligations under these Terms & Conditions arising out of any event or circumstance beyond our reasonable control.

55. Notices: Any notice you send to must be by email only to profitize@aspen-cap.com. Any notices we send to you will be sent to the email address you have provided us through your subscription.

56. Exclusion: In some places, there may be non-excludable warranties, guarantees or other rights provided by law (nonexcludable guarantees), which still apply. These Terms & Conditions do not exclude, restrict, or modify them. Except for nonexcludable guarantees and other rights you have that we cannot exclude, we are bound only by the express promises made in these Terms & Conditions. Our liability for breach of a non-excludable guarantee is limited, at our option, to either replacing or paying the cost of replacing the relevant service (unless the non-excludable guarantee says otherwise).

57. Export limitations: You must not use our services in violation of any export or trade embargo laws that apply to you.

58. Excluded Terms & Conditions: The Terms & Conditions of the United Nations Convention on Contracts for the Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply to these Terms & Conditions.

59. Blocking your access, disabling your subscription, or refusing to process a payment: As our sites are global, different laws may apply in different countries that restrict our relationship with you. We may block your access, terminate your subscription, or refuse to process a payment if we reasonably believe there has a risk - like a potential breach of a law or regulation - associated with you, your company, your subscription, or a payment. Examples of where we might do this include transactions where the payment is from a sanctioned person or country; or where we reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by us or our customers or partners. You promise that you are not located in a sanctioned country and are not on a sanctioned persons list. We may also block users from a country if we cannot receive payments from that country. You should check what payment methods are available in your country for making payments. We may take any of these actions without notice.

60. Relationship between the parties; assignment: Nothing in these Terms & Conditions is to be construed as constituting a partnership, joint venture, employment or agency relationship between you and us, or between you and any other subscriber or invited user. You are solely responsible for resolving disputes between you and any other subscriber or invited user. We may assign these Terms & Conditions - or any of our rights or obligations in these Terms & Conditions - to another entity as we deem appropriate.

61. Changes to these Terms & Conditions: We sometimes will decide to change these Terms & Conditions of use. But do not worry, changes will not apply retrospectively and, if we make changes, we will make every effort to let you know. You can keep track of changes to our Terms & Conditions by referring to the version and the date last updated at the top of the Terms & Conditions. Generally, we endeavor to provide you with 30 days’ notice of material changes before they become effective, unless we need to make immediate changes for reasons we do not have control over. When we notify you, we will do it by email or by posting a visible notice through our services. If a change is not material, we may not notify you. If you find a modified term unacceptable, you may terminate your subscription by giving the standard advance notice to us.

62. Enforcement of Terms & Conditions: If there has any part of these Terms & Conditions that either one of us is unable to enforce, we will ignore that part but everything else will remain enforceable.

63. Interpretation: Words like ‘include’ and ‘including’ are not words of limitation and where anything is within our discretion, we mean our sole discretion.

Privacy notice

Introduction

This notice applies across all websites that we and our affiliates own and operate and all services we provide, including our online and mobile accounting and financial services products, and any other apps or services we may offer (for example, events or training). Here, we will just call them our services.

By personal data, we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, community comments and so on. If you cannot be identified (for example, when personal data has been aggregated and anonymized) then this notice does not apply. Check out our Terms & Conditions of use for more information on how we treat your other data.

We may need to update this notice from time to time. Where a change is significant, we will make every effort to inform you usually by sending you an email.

Our principles of data protection

How we collect your data

When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorized into the following:

Information you provide to us directly: when you visit or use some parts of our websites and/or services, we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a free training or a free trial, respond to a job application or an email offer, participate in community forums, join us on social media, take part in training and events, contact us with questions or request support. If you do not want to provide us with personal data, you do not have to, but it might mean you cannot use some parts of our websites or services.

Information we collect automatically: we collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you are using our websites and services so that we can continue to provide the best experience possible (e.g., by personalizing the content you see). Some of this information is collected using cookies and similar tracking technologies.

Information we get from third parties: the majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalize and improve our services, and to validate the personal data you provide.

Where we collect personal data, we will only process it (a) to perform a contract with you, (b) where we have legitimate interests to process the personal data and they are not overridden by your rights, (c) in accordance with a legal obligation, or (d) where we have your consent.

If we do not collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you. If you are someone who does not have a relationship with us but believe that another subscriber has entered your personal data into our websites or services, you will need to contact that subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

How we use your data

First and foremost, we use your personal data to operate our websites and provide you with any services you have requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:

To communicate with you, your personal data may be used in (a) providing you with information you have requested from us (like training or education materials) or information we are required to send to you, (b) operational communications, like changes to our websites and services, security updates, or assistance with using our websites and services, (c) marketing communications (about PROFITIZE or other products or services we think you might be interested in) in accordance with your marketing preferences, and (d) asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).

To support you, your personal data may be used in (a) assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.

To enhance our websites and services and develop new ones, your personal data may be used in tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimize your user experience and provide you with more efficient tools.

To protect you, your personal data may be used to detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our Terms & Conditions of use.

To market to you, your personal data may be used in (a) sending you marketing communications and (b) displaying targeted advertising to you online through our own websites and services or through third party websites and their platforms.

To analyze, aggregate and report, your personal data may be used to produce aggregated and anonymized analytics and reports, which we may share publicly or with third parties

How we can share your data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to (a) other entities in our group of companies, (b) third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to you, (c) regulators, law enforcement bodies, government agencies, courts or other third parties where we think it is necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure, (d) an actual or potential buyer (and its agents and advisors) in connection with an actual or proposed purchase, merger or acquisition of any part of our business, and (e) other people or entities where we have your consent.

International Data Transfers

When we share data, it may be transferred to, and processed in, countries other than the country you live in, such as the United States, where our data hosting provider’s servers are mostly located. These countries may have laws different to what you are used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.

For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data, or to a third party where we have approved transfer mechanisms in place to protect your personal data, i.e., by entering into the European Commission’s Standard Contractual Clauses. For further information, please contact us by email at profitize@aspen-cap.com.

Security

Security is a priority for us when it comes to your personal data. We are committed to protecting your personal data and have appropriate technical and organizational measures in place to make sure that happens.

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). We will retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices.

Following that period, we will make sure it is deleted or anonymized.

Your rights

It is your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or make your request by email at profitize@aspen-cap.com.

You also have rights to:

know what personal data we hold about you, and to make sure it is correct and up to date,
request a copy of your personal data, or ask us to restrict processing your personal data or delete it, and
object to our continued processing of your personal data

You can exercise these rights at any time by making an email request at profitize@aspen-cap.com

If you are not happy with how we are processing your personal data, please let us know by email at profitize@aspen-cap.com. We will review and investigate your complaint and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They may be able to advise you how to submit a complaint.

How to contact us

We are always keen to hear from you. If you are curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch. As a technology company, we prefer to communicate with you by email – this ensures that you are put in contact with the right person, in the right location, and in accordance with any regulatory time frames. Please contact us by email at profitize@aspen-cap.com

You have made it to the end. Thanks for reading our Terms & Conditions!